< Account

Do I need to create an account to place an order?

How can I update my account information?

< Payment

What payment options are available?

Do you keep my Card details?

Why is my check out in US Dollars if I selected another currency to view product prices?

Do you charge sales tax?

< Order

How can I find my purchase history?

Can I change my shipping address after placed my order?

How can I know when my order shipped?

Can I use more than one discount code at a time?

Where do I enter the discount code?


< Shipping

Do you ship anywhere in the world?

Dose the shipping charge include the customs or duty?

When will my order be sent?

What shipping carrier do you use?

How long does delivery take?

< Replacement & Return

How can I do when there was broken item?

Can I return my order if I am not satisfied with the products?


< Wholesale

Do you offer discount on bulk orders?

What is your Minimum Order Quantity for wholesale? Can I order small quantity?

What is the production time for the large quantity order?

< Custom Order

Can I add a logo on your existing item?

Can I get a sample for metal label logo before process the custom order?


< Product Troubleshooting

How to do when the kisslock purse frame is opened difficulty?

How to do if the closure of open channel frame is difficult to open?

How to repair the broken plastic covers?

< Product Reviews

How to write a product review?

Tips for submitting reviews