We do not receive or store any payment information.
Kindly pls be noted that the shipping charges do not include any customs or duty charges that may be due in a particular country. We have no control over those charges and they are the sole responsibility of the person placing the order.
We ship worldwide. All orders were shipped from HONGKONG, CHINA.
Your order will be shipped within 3 - 5 business days after receipt of payment.
Please provide the correct recipient name and shipping address when you process the order, we won't be able to cover any loss due to incorrect shipping info.
Estimated delivery time :
STANDARD SERVICE ( Registered Mail ) :
- US and all other countries : 15 - 25 days
- Euro Countries : 20 - 25 days
- Asia and Australia : 15 - 20 days
EXPRESS SERVICE ( DHL / FedEx / EMS / ARAMEX ) :
- North American (DHL/FedEx) : 3 - 5 business days
- United Kingdom (DHL) : 3 - 5 business days
- Europe (DHL) : 3 - 5 business days
- Australia (EMS/DHL) : 5 - 7 business days
- Russia (EMS) : 7 - 9 business days
- Middle East (ARAMEX) : 5 - 7 business days
- Other Countries (DHL/FedEx) : 5 - 7 business days
REPLACEMENT AND REFUND
We take care of every item by detailed quality checking and careful wrapping, however, there are chances of damages during the shipment, we suggest every customer to check with the items received at their earliest possible conveniences, pls contact us within 7 days after receipt of your parcel for any problems.
No refunds or exchanges for sewing patterns.
It's important to us that you are happy with your purchase, please make sure you double check measurements and read product details before purchasing.
However if for any reason you are not satisfied with our products simply email me within 7 days of receiving your package. Items must be then returned within 10 days of receipt for an exchange or a full refund (minus the shipping cost).
We are a small company and simply cannot pay for shipping for you to return your product if you have decided you don't want it. Once inspected by us we’ll refund the amount to PayPal within 14 days. Shipping amounts will not be refunded.